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- This topic applies to Office 365 operated by 21Vianet in China. How to set up Exchange email on an Apple iPhone, iPad, or iPod Touch.
- On November 10, 2020, Apple announced the availability of new Mac devices based on a custom architecture known as Apple Silicon. This article outlines the support of Microsoft 365 and Office 2019 on Apple Silicon devices. The December 2020 release (build 16.44) provides native support for both Apple Silicon and Intel-based Macs.
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Welcome to the Apple Support Communities. I understand that your subscription is not being activated with Microsoft Office. I'll do what I can to help or point you to the right place.
First, check to see if the subscription is appearing on your Apple ID: View, change, or cancel your subscriptions
If it's not displaying there, make sure to log in with your Microsoft account to your apps as well then reach out to Microsoft directly for further help: Contact us - Microsoft Support
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Office 365 Apple Free
Nov 14, 2019 6:51 AM
Office 365 Apple Store
How to cancel a subscription on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription that you want to manage. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. (Or if you want to cancel Apple One but keep some subscriptions, tap Choose Individual Services.) If you don’t see Cancel, the subscription is already canceled and won't renew.
Cancel a subscription on your Mac
- Open the App Store app.
- Click the sign-in button or your name at the bottom of the sidebar.
- Click View Information at the top of the window. You might be asked to sign in.
- On the page that appears, scroll until you see Subscriptions, then click Manage.
- Click Edit next to the subscription that you want. Don't see the subscription that you're looking for?
- Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.
Cancel a subscription on your Apple Watch
- On your Apple Watch, open the App Store.
- Scroll to Account and tap it.
- Tap Subscriptions.
- Tap the subscription that you want. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.
Cancel a subscription on your Apple TV
On Apple TV, you can edit subscriptions only for tvOS apps that are installed on that Apple TV. For Apple TV (3rd generation or earlier), use an iOS or iPadOS device or computer to manage your subscriptions.
- Open Settings.
- Select Users & Accounts, then select your account.
- Select Subscriptions.
- Choose the subscription that you want to manage, then select Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.
If you don't have an Apple device
- You can use a PC to cancel subscriptions from Apple.
- You can cancel Apple Music on the web.
- You can cancel Apple TV+ on the web.
- If you don’t have a PC and you want to cancel a different subscription from Apple, contact Apple Support.
Office 365 Apple App Store
About canceling subscriptions from Apple
- Most subscriptions automatically renew unless you cancel them.
- If you cancel a paid subscription, you can keep using the subscription until the next billing date.
- If you cancel during a free trial period, you might lose access to the subscription immediately.
Office 365 For Apple
If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.
Office 365 Apple Watch
Canceling subscriptions is slightly different in Israel, South Africa, and Turkey. Learn about special circumstances for these countries and regions. Importek driver download for windows.